Effective Date: July 1, 2025
At House of Ruth Global, LLC ("Company," "we," "our," or "us"), your privacy is important. This Privacy Policy outlines how we collect, use, and protect your information.
**1. Information We Collect**
* Personal Information: Name, email address, phone number, and payment details provided via forms or email.
* Usage Data: IP address, browser type, pages visited, and other analytics to improve site performance.
**2. How We Use Your Information**
* To provide and deliver services
* To communicate about your project or inquiry
* To improve our website and offerings
* For billing and customer support
**3. Sharing Your Information**
We do not sell, trade, or rent your information. We may share it with third-party tools strictly for service delivery and communication (e.g., payment processors).
**4. Data Protection**
We implement appropriate technical and organizational measures to protect your data.
**5. Your Rights**
You have the right to access, update, or delete your data. Contact us at \[[your@email.com](mailto:your@email.com)] to make any changes.
**6. Policy Updates**
We may update this policy and will notify you via email or our website.
---
Service Agreement
This Service Agreement ("Agreement") is between House of Ruth Global, LLC and the Client for the purpose of providing branding, content creation, or web design services.
**1. Services Provided**
Outlined in the project proposal or invoice. Services include, but are not limited to, brand strategy, content days, visual identity, and web development.
**2. Timeline**
Project timelines are estimated based on client responsiveness. Delays may occur if required feedback or materials are not received in a timely manner.
**3. Payment Terms**
A non-refundable deposit is due upon booking. Remaining balance is due per the schedule listed in your proposal or invoice.
**4. Revisions**
Each service includes a set number of revisions. Additional revisions will incur extra fees.
**5. Client Responsibilities**
Client agrees to provide all requested materials, timely feedback, and approvals.
**6. Termination**
If the client terminates the project, the deposit is non-refundable. Work completed to date will be invoiced.
**7. Ownership & Usage Rights**
Final approved deliverables are owned by the client upon full payment. House of Ruth Global reserves the right to showcase work for portfolio and marketing purposes.
---
**Client Welcome Guide**
Welcome to House of Ruth Global, LLC — we’re honored to build with you.
**What to Expect**
1. **Kickoff Call** — We align on your vision, goals, and the scope of your project.
2. **Creative Direction** — You’ll receive a strategy board and timeline.
3. **Execution** — We begin developing your brand assets or website.
4. **Review** — We refine based on your feedback.
5. **Launch + Offboarding** — You receive your deliverables and a walkthrough or guide on next steps.
**Communication**
We primarily communicate via email and scheduled calls. You’ll receive responses during business hours (Mon–Fri, 10AM–9PM EST).
**What We Need From You**
* Brand questionnaire completed within 48 hours of receiving it
* Shared content (copy, images, etc.) before your start date
* Timely feedback to stay on schedule
**Thank You**
We’re excited to bring your vision to life and build a brand that reflects your purpose and potential.
Contact us anytime at design@houseofruthglobal.com